Patient Rights & Documentation

You have rights as a patient. Knowing them empowers you to make informed decisions about your care.

Your Rights as a Transplant Patient

The Right to Information

  • You have the right to receive clear, understandable information about your diagnosis and treatment options.
  • You can ask any physician or medical staff member questions at any reasonable moment.
  • You have the right to copies of your medical records.
  • You can request translations or interpreters if needed.

The Right to Make Decisions

  • You have the right to accept or refuse any treatment, including transplant evaluation or listing.
  • You can seek a second opinion from another transplant center without penalty.
  • You can change your mind about treatment decisions at any time.
  • You have the right to be treated with dignity and respect.

The Right to Advocacy

  • You can designate a healthcare proxy or power of attorney to make decisions if you cannot.
  • Your caregiver has the right to call transplant centers and ask questions on your behalf.
  • You can file complaints or concerns with the transplant program or hospital patient advocate.
  • You can contact UNOS (the organ procurement network) with concerns about your care.

The Right to Fair Treatment

  • Transplant centers cannot discriminate based on race, color, national origin, religion, sex, or disability.
  • You have the right to appeal if you believe you've been unfairly evaluated or listed.
  • Financial concerns should not prevent you from receiving evaluation—ask about financial assistance.

Documentation Checklist

Keep these documents organized and accessible:

Medical Records

Lab results, imaging reports, physician notes, vaccination records

Insurance Information

Policy numbers, prior authorization documents, Explanation of Benefits

Transplant Center Records

Evaluation results, waitlist confirmation, center contact information

Legal Documents

Healthcare proxy, power of attorney, advance directives

Medication List

Current medications, dosages, pharmacy information

Contact List

Primary care, specialists, transplant coordinator, emergency contacts

Questions to Ask Your Transplant Team

Wait Time: What is the typical wait time for a liver at this center?
MELD Requirements: What MELD score do I need to be listed?
Living Donor: Does this program do living donor transplants?
Travel: Do I need to live near the center while waiting?
Financial: What costs will insurance cover? What will I need to pay?
Support: What support services are available for patients and families?

Resources